Is Zalando Legit

Is Zalando legit? This website is a one-stop destination for all kinds of clothing and accessories needed.

A fashion statement is something important for all. Everyone wants to look good. For this purpose, we all are looking for the cheapest and unique websites which offer a large range of products. You can find several old and new websites that offer everything your wardrobe needs.

All things are not simple, and thousands of questions are left behind. The first and foremost important is their legitimacy. Safety concerns are the top priority whenever we go for a new website. That’s why to clarify you about this website, and we present this article.

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What is Zalando?

It is necessary to have a clear idea before knowing its legitimacy. This online company widely sells clothing, shoes, and accessories for men and women. 

This is an old company which started operating in the year of 2008. Now, the question is Zalando legit or not?

On this website, you can find various available categories.

  1. Clothing 
  2. Shoes
  3. Accessories 
  4. Bags
  5. Shoes
  6. Sports 
  7. Designer item
  8. Branded pieces 

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  • Product category clothing 
  • Email address-
  • Company address- Nothing related to this information is available on their website.
  • Contact number- not specifically mentioned on the official website.
  • Newsletter- available.
  • Delivery charges- free shipping on orders over $79
  • Estimated shipping time- within 35 business days 
  • Return policy- within 30 business days 
  • Refund policy-within seven business days 
  • Social media icons and links – Not available.
  • Payment method-Discover, Visa, MasterCard, and American Express.


  • The website is BBB encrypted.
  • It provides a free shipping option on purchases over $79.
  • The website includes optimistic shoppers’ remarks on it.
  • It provides a discount.
  • They offer various deals and first buy offers on this website.

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  • Higher price than other websites.
  • Non-responsive customer service.
  • Poor quality product.
  • Delayed delivery.

Is Zalando legit?

Our research says the entire presence of this website is full of a mixed reaction. Many drawbacks and doubts are there about the website, which we will answer in our Zalando reviews. 

But according to their customers and company reputation, it is a legit website.

  • This website has been operating for a long time.
  • However, not sufficient data is available about this service.
  • Few are satisfied with the product they received.
  • Poorly designed website with a lack of new features.
  • This website needs to be improved a lot to maintain their sales.
  • We mark it with a trust score of 2/5 stars.

We will suggest readers prefer any other e-commerce service.

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Zalando reviews by the customers?

We dive deep into this segment and check all reviews properly to find out is Zalando legit? As we mentioned, we found several negative and positive responses with many complaints.

Various people are satisfied with their quality. They are happy and satisfied with their collection. As per a few buyers, this website is satisfying.

On the other hand, few are unsatisfied with the customer care service and complaint the delivery issues. They complain about their shipping policy and return policies. Many people said that the service of this website is slow.


Parameters Remark
Trust score 2/5
Social media presence No
Customer opinion Yes

According to our studies, this website is legit and has a fair trust score on the legitimacy check. Still, if you want to buy products from it, buy it with your safety concerns.

Hopefully, all your doubts are clear now. If not, share your thoughts on is Zalando legit with us through the comment section below. We would love to hear back from you.


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