Looking for car parts online and doing research is always helpful before we make a purchase. But online information is not always reliable. So today, we will help you determine that whether it is carspart.com legit or not?
By doing online research, we can compare the rates of car parts on various websites. We can also analyze deals from multiple dealers across the United States from the convenience of our homes. But before getting in association with any dealer, make sure to verify their legitimacy to avoid getting scammed with inferior quality products.
What is carspart.com?
Carspart.com is an online portal that deals in car parts and accessories such as headlights, engines, brakes, steering, interior and exterior accessories. They provide the parts for almost all the cars ranging from luxury to economical cars. They are Bizrate customer certified and offer products at very reasonable rates. Wondering whether is carspart.com legit or not, keep reading to know further.
Specifications
- Contact Address – The contact address mentioned on the website is 761 Progress Parkway, La Salle, IL 61301 United States.
- Customer Care Number – customer care number provided on the website is 1-866-529-0412.
- Email Address – This information has not been provided on their website.
- Payment Method – They accept payment through any Credit or debit cards, including VISA, MASTERCARD, and AMERICAN EXPRESS, PayPal.
- Category of the Website – They are currently dealing in car parts and accessories.
- Delivery Time – The delivery time of their product usually takes about 3 to 5 business days to get delivered.
- Return of Product – The purchases can be returned for a full refund within 90 days. Certain products on their website fall under the nonreturnable category also.
- Shipment Process – The shipment can be tracked on their website. They do not work on the shipment process on weekends.
- Method of Delivery – They offer a standard shipping method for delivery.
Pros of carspart.com
- They offer products of almost all the available cars.
- The products can be returned within 90 days of purchase.
- They are improving significantly on their customer services.
- They offer a swift delivery.
Cons of carspart.com
- The services are available only in the United States.
- Not all products are eligible for return and refunds.
- No cash on delivery
Is carspart.com legit or not?
We did thorough research on their entire website and their social media handles. They have been in business for many years now and have provided detailed contact information on their website. Customer reviews have reported a pleasant experience dealing with them, and their website is full of positive reviews.
Keeping all the facts in mind, we are sure about its legitimacy and do not doubt the services they provide. There have been many unsatisfied customers being reported, but they are striving to make improvements that we noticed in many of their responses to the users online.
What is the carspart.com Review by the customer?
We examined numerous acknowledgments on the reviews section on their website, and the customers have greatly appreciated their products. We did a thorough analysis using the data we received from the open sources and concluded that the website has a rating of 3.5 out of 5.
In the sample of data that we analyzed, 53 % of customers have reviewed it as excellent. The 8% labeled it great, and 7% rated it between average and poor. A total of 31% of users rated it bad. So we have received a very mixed response. However, the company has responded to most of the negative reviews on these platforms to help the disgruntled customers with is greatly appreciated.
One of the users mentioned that her issues were very generously resolved, and she believed that the company was making efforts towards offering satisfactory customer services.
Conclusion
Even though they have been in existence for some time now, they still need to work on many improvements. Therefore, even though whether it is carspart.com legit or not has been positively answered, we still recommend researching your end before making any purchases.
Do share your reviews on this matter with us.